Many people describe communication as a two-way street, but you could be at cross-roads especially when it comes to navigating communication with colleagues in a professional setting. Whether face-to-face, via email, text or video conferencing, effective communication is important because it can help to boost productivity, build trust and solve problems efficiently. Here are some tips that could make you a better communicator:
- Listen actively: When speaking with a colleague, try to focus on the conversation. It could be helpful to pause other activities for that moment. If you lose track of an important conversation because you are engrossed in something else, it could be frustrating to the other party.
- Be clear: The aim of communication is to pass a message across. Therefore, use simple & clear language to express yourself. It’s not a poetry reading. If necessary, use a second language, probably one that the person understands better.
- Speak graciously: Use kind words when speaking. Granted, this can be tasking in certain situations but thinking before speaking can really help you understand the other person’s feelings and perspectives.
- Ask questions: Don’t assume; always ask! This could save you a lot of heartache. Asking questions will also help you when in doubt,
- Don’t interrupt: It’s polite to let others finish their thoughts. The very next sentence could provide context to the previous sentence that put you in a mood.